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Glossary

Void & comp abuse

Void & comp abuse
Misuse of the cancel/discount functions — a pattern of it is one of the clearest profit-leak signals.

A void or comp abuse is the misuse of the POS functions that cancel or discount a sale — used occasionally they’re normal operations, but a pattern of them is one of the clearest signals of profit leak. A healthy void rate is generally benchmarked under 1–2% of sales; consistently higher points to error or intent. On its own a void is ambiguous. Lined up against who was on the clock and how the drawer closed, a pattern separates itself from an honest slow night — which is exactly the correlation a single-system tool can’t make. It points you where to look; it never concludes wrongdoing.

See the correlation: the moat

Where these figures come from

  • Lavu — A healthy void rate sits under 1–2% of sales; above that reads as abuse or error. via Lavu
  • National Restaurant Association — Restaurant loss to fraud averages around 4% of sales. via Mirus

Industry benchmarks drift. Where a figure is a range, it is published as a range rather than rounded into false precision.

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